Return and Refund Policy
Shipping, Returns and Exchanges
I come from the EU, do I need to pay VAT to the Customs?
What is your return policy?
How long does a replacement, refund, or return take to process?
How long will it take to ship my order?
Shipping Times (After shipped)
Redelivery/ Pickup
Payment
What payment methods do you accept?
We currently accept the following forms of payment:
– Credit Cards: We accept Visa, American Express, Mastercard, and Discover
– Debit Cards: We accept debit cards featuring the Mastercard or Visa logo. If you’re paying with a pre-paid debit card, you must register them before using them for online purchases. You can do this by following instructions on the card or contacting their own support teams.
* We also accept international credit cards. Please note that some credit card companies may charge foreign transaction fees when you are making a purchase that is not in their native currency. All such fees are the responsibility of the purchaser.
How secure is my payment?
What is the security code?
Is my credit/debit card charged as soon as I order a product?
Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted it will show as a charge on your statement.
